Kitty Kare

Professional Feline Care

Relaxed fluffy cat laying down

Kind Words From Our Clients

Read honest reviews and stories from the cat owners who trust us.

We cannot recommend Nicola highly enough
Sue gets to know the cat's personality and forms a trust bond

We are incredibly grateful for the exceptional care Nicola has provided for our two older cats. Every time we return from our holidays, it’s clear that they are calm, content, and completely at ease. This is such a reassuring sign that they are not only well cared for but truly comfortable in her presence. It gives us peace of mind knowing they are in such capable hands. Nicola is quick to respond to any messages and takes the time to send updates and keep us informed throughout our time away. This thoughtful communication really helps ease any worries we might have, as we know exactly how our cats are doing.

🐾Rachael Graham
thoughtful and thorough. No request was any trouble and we felt we could contact Jane at any time

Kitty Kare's service was very thoughtful and thorough. Dimi was in good spirits on our return, and we could clearly see he had been cared for. Play areas and boxes for hiding had been created and enjoyed around the house. Jane sent photos while we were away, and a handy diary had been left for us so we knew what he had been up to in our absence. No request was any trouble and we felt we could contact Jane at any time.

🐾Owner of Charlie (Chellaston)
“The difference in Haka’s demeanor when we got home was amazing!”

We have a very anxious rescue cat who we don’t think would cope with a cattery. Previously we have had a family member make a single visit per day and on our return she has been quite stressed and very clingy to me for days after. On our recent holiday, KittyKare sent Heather to visit our little girl and the difference was amazing. Heather spent some time with our cat each day and sent us updates daily. The difference in Haka’s demeanour when we got home was so obvious - she was not stressed at all and, while she was still happy to see us, she did not show her usual excessive clinginess. We will definitely be using this service again. Thank you Heather. Kirby Chapman

🐾Kirby Chapman
We can now look forward to our next trip away
knowing Neva will be absolutely fine.”

We’d never considered a cat sitting service before but were so glad to have discovered the superb KittyKare. We have a one year old Siberian Neva and, unlike most cats of this breed, he’s a shy, nervous boy who loves us but is terrified of any visitors we have and can’t deal with change of any kind. We tried him in a cattery but picked him up same day as he just couldn’t cope with the environment. Jenny from KittyKare visited us to meet him and was fantastic - she approached him with exactly the right blend of kindness and patience that he needs and it was clear from our first meeting that we’d be leaving our cat (and our house) with a safe, competent pair of hands. During our holiday, Jenny came twice a day and for the first few visits, he kept his distance (which we expected) but after we’d had a few days away we were sent videos of him purring and playing - we were kept up to date over WhatsApp which was so reassuring. He eventually had a lap fuss with Jenny which is something we really couldn’t imagine him doing - it was such a relief to know he was home and well looked after. We returned home to a happy, stress-free cat in his own home and an honest hand-written diary of how he’d been doing day by day. We are so grateful to have found a service that caters to the needs of the cat (and us as worried owners) as we were so concerned about leaving him. We can now look forward to our next trip away, knowing Neva will be absolutely fine.

🐾Owner of Neva
“we are most impressed with the running of Kitty Kare and their strict code of practice”

After meeting Lesley and Helen for the first time we knew Tigger and Blue would be in good hands. We are most impressed with the running of Kitty Kare and their strict code of practice.We were in contact with them whilst we were away and given updates of how our boys were. Helen came in twice a day to make sure they were fed and watered and curtains opened or closed. She seemed to quickly win them over, and them letting her comb them proves this point. Thank you Helen. We have no hesitation in recommending Kitty Kare and will definitely be using their services again when required.

🐾Owner of Tigger and Blue
“Sue gets to know the cat's personality and forms a trust bond”

Kitty Kare have been great. Sue Horsfall is lovely. She gives all care and I even get a detailed report waiting for me when I get home. This is the second of my cats that she has cared for when I have been away. She gets to know the cat's personality and forms a trust bond, giving them loads of fuss and attention.

🐾Owner of Minky Esmeralda
“they are always happy to offer help and advice”

I could not be more pleased with the service provided by Kitty Kare. Both Lesley and Carole are fantastic and always happy to offer help and advice. I have used Kitty Kare several times whilst going away at weekends and feel very reassured that they take great care of my cat! Would definitely recommend!

🐾Owner of Jess
“Carole gained his confidence so he doesn't hide”

I have just returned from holiday and Carole has been feeding my cats over the spell of awful weather. I am so grateful that she is reliable and always looks after my cats so well. Thank you Carole for coming out in the snow to look after them. Olly is a very nervous cat with strangers and Carole has now gained his confidence so he doesn't hide. I have used other pet sitting services and been disappointed but I can highly recommend Kitty Kare.

🐾Owner of Ollie and Rusty
“Helen really loves my cat and understands her needs”

I always feel that Lottie is being looked after by someone who really loves her and, as importantly, knows about and understands her needs. It makes me feel that when I'm away I don't have to worry about her.

🐾Owner of Lottie (Alvaston)
“all the little extras Susan did were above and beyond my expectations”

Absolutely fantastic from beginning to end. From the initial meeting to the texts after we got home. Absolutely everything was thought of and carried out with great care. Susan Powell was fantastic with Mitten and all the little extras she did were above and beyond my expectations, I can't recommend the service enough.

🐾Owner of Mitten (Mickleover)
“All of the Kitty Kare team are extremely experienced and knowledgeable and have often given me invaluable advice” “Jenny and Becky have been brilliant”

I have been using Kitty Kare for over 10 years and would never entrust anyone else with my cats. All of the Kitty Kare team are extremely experienced and knowledgeable in cat care and have often given me invaluable advice. Jenny and Becky have always been brilliant, and even my most anti-social cat will let Jenny stroke her now. When my cats have been unwell, I know they get plenty of extra TLC if I have to leave them, and I get peace of mind by way of text and photo updates. When I am away, it is so reassuring to know my home is being checked, but most of all my cats can go about their normal routine happily. I can't recommend Kitty Kare highly enough. I would be lost without them.

🐾Owner of Daisy (HILTON)
“they have in-depth documentation for when you go away which really reassures you”

Kitty Kare is a very reliable, friendly, and trustworthy service. They provide wonderful care for my pets, which include not just my cat but my tortoises too. Lesley, Jenny, and the team are really professional and have in-depth documentation for when you go away which really reassures you. I used to have a cat that was really unwell the week of my holiday. Lesley came round to my home herself and supported her colleague in how they were going to care for her, which I thought was excellent. I would recommend this service to everyone.

🐾Owner of Bandit and tortoises (HILTON)
“We think Sue is marvelous! We could not be more happy with the service”

We could not be more happy with the service Kitty Kare provides. We think Sue Horsfall is marvelous. She not only looks after them all with great care, she also takes in the post, waters our plants and is willing to do any other task if we require it. We know we can go away with peace of mind knowing our pets are well and truly cared for, and it's nice to know we can trust Sue to do this for us.

🐾Owner of Misty, Suky, and Percy rabbit
“Sue and Carole do a great job. We always come home to happy contented cats.”

Kitty Kare is fantastic and a much better alternative to a cattery. Sue Horsfall is amazing and all the cats love her, especially Frankie. We go away with complete peace of mind knowing that our cats are getting the best attention and receiving excellent care. As well as feeding and playing with the cats, Sue also keeps an eye on the house for us, waters the plants, puts the bins out, and takes in the post. I must also mention Carole who does an equally great job when Sue is unable to visit. Kitty Kare are reliable and professional, and we always come home to happy contented cats.

🐾Owner of Molly, Frankie, Bubbles, and Charlie
“Jenny is fantastic with my cat”

I have been using Kitty Kare for many years and always know that Tabby is well looked after. Jenny is fantastic with her. Kitty Kare provides an excellent service which we would highly recommend!

🐾Owner of Tabby
“I am always impressed by the punctual
comprehensive and caring service given by Helen”

I have used Kitty Kare for some years now, and I am always impressed by the punctual, comprehensive, and caring service that is given by Helen, our sitter. I feel completely relaxed on holiday knowing our three are in excellent hands. Helen also waters plants, feeds the hedgehog, birds, squirrel, etc. She is such a kind and lovely person, and the cats adore her too. I can't recommend Kitty Kare highly enough.

🐾Owner of Mabel, Maggie, and Charlie
“highly professional
thorough and trustworthy”

Have used Kitty Kare for over 10 years. It's highly professional, thorough, and trustworthy but importantly, it's dedicated and caring with the individual cats. I can't recommend them more highly.

🐾Owner of Tavish (ETWALL)
“very pleased with how Jenny has been with our nervous cat”

We are very pleased with Kitty Kare, in particular with how good Jenny has been with Peter, who can be a nervous cat, especially around people he does not know. After Jenny came to meet us for the first time, we knew that Peter would be in good hands. We like how Jenny updated us regularly, and this enabled us to relax while on holiday knowing that Peter was being looked after well with the two calls per day. We like how there was a letter when we returned with a diary of every day on how Peter was, etc. We would definitely recommend Kitty Kare to anyone. Thanks again!

🐾Owner of Peter
“they look forward to seeing her as she's the cat whisperer!!”

Sue Horsfall cares for my kitties. I know they look forward to seeing her as she's the cat whisperer!! They know the sound of her car and footsteps on the drive! She always has a story to tell them and food to fill their rumbling tums. I never worry when I'm away as I know they are being well looked after. I ask her for advice sometimes if one of the cats is ill; she is very sensible and caring. I have been happily having Kitty Kare for about 15 years, and Sue has seen cats come and go and always has kind words when needed. Thanks Sue.

🐾Owner of Margot, Rudolph, Starling, and Freda
“Jenny is always incredibly attentive. The love of animals was very clear from the offset”

We have used Kitty Kare for a number of years now, and the service is consistently brilliant. Jenny is always incredibly attentive to Smithers' needs even when he's in one of his regular moods, to such an extent that he now gets the hump whenever anybody else checks on him! The love of animals was very clear from the offset and immediately alleviated any worries about leaving him.

🐾Owner of Smithers
“seeing Jenny keeps our cat calm and well”

Brilliant! Moggs is a sensitive 12-year-old who loves fuss. Seeing Jenny keeps her calm and well. We can relax knowing that she is happy.

🐾Owner of Moggs. Hilton
“the service and peace of mind they provide is invaluable”

We have been using Kitty Kare for the past 4 years and find the service and peace of mind they provide invaluable. Previously we found it could be restricting trying to plan holidays or visit family in Scotland being a cat owner. However, since we discovered Kitty Kare, we are able to plan trips knowing that Coco will be well cared for by Susan

🐾Owner of Coco
“Jenny has been great. We know Tiger is well looked after”

We have been using Kitty Kare now for a couple of years and are really pleased with the service. Jenny has looked after our cat Tiger several times now and she has been great. We know Tiger is well looked after in our absence. Having confidence in the service allows you to enjoy your break without anxiety and concern for your pet at home. Would definitely recommend this service.

🐾Owner of Tiger. Hilton
“Jenny always provides an excellent service”

I've been using Kitty Kare for a couple of years now, and Jenny always provides an excellent service. She takes great care of the cats and the house, which gives me peace of mind when I'm away. Thank you!

🐾Owner of Pepper and Smudge. Hilton
“our request was handled very professionally.” “Jenny is caring and trustworthy and provided comprehensive feedback”

We are delighted with the service we received from Kitty Kare. From the outset, our request was handled very professionally by Lesley and with very short notice too. Jenny our sitter is a lovely, caring and trustworthy lady who went out of her way to ensure that our cat’s were well looked after and their litter, food trays and surrounds were kept clean and attended to. She met and played with both cat’s before we left for the holiday which was very reassuring and on our return the cat’s were happy and relaxed and our house was secure. She also provided comprehensive feedback of their daily care whilst we were on holiday which again was valuable. We would not hesitate to recommend her and Kitty Kare and we would definitely use their services again. Thank you.

🐾Owner of Luna and Benjie
“Carole is a star!” “Carole knew straight away what our 19-year-old cat's needs were”

Linford is a vintage feline age 19 he has never been cared for by anyone other than family. I was very anxious in leaving him in a stranger's care. However, on meeting Carole from Kitty Kare, I knew she was just the person to care for our much-loved feline. She knew straight away what Linford's needs were and immediately put my mind at rest.Carole is a star.Kitty Kare is a professional and very caring organization, and I would highly recommend them to any cat owners.

🐾Owner of Linford
“Helen has been marvelous in her care of the cats
as well as the garden and fish”

I was very nervous about using a pet sitting service for the first time to look after our 3 beloved kitties, but I have been completely won over by the professionalism and friendliness of KittyKare. Helen has been marvellous in her care of the cats (as well as the garden and fish). The photos she sent us of 3 happy cats baring their fat tummies, and the very smart and groomed (usually scruffy) old boy we found on our return were most reassuring. We won't hesitate to use KittyKare again.

🐾Owner of Omar, Misty, and Kitsy
“Exceptional service. Easy to contact
professional and great value”

Your service is exceptional - easy to contact, very professional and great value. Beccy is so good with the cats and even sends photo updates while I’m away! It can be stressful leaving your cats at home while you’re away but I never worry once when they’re in your capable hands. Nothing seems too much trouble and it’s reassuring to see that you all love pets as much as I do. I’d recommend Kitty Kate to anyone! Thank you.

🐾Owner of Ruby, Muffin, and Lola
“Attention to detail and little extras much appreciated”

Absolutely brilliant, we’ve used Kitty Kare many times over the last 12 years or so and we’ve been very satisfied every time. The cats are very happy and the attention to detail with little extras is much appreciated.

🐾Owner of Jet and Jessie
“knowing that Sue or Carole will be looking after them means I do not have to worry”

The service offered by Kitty Kare is fantastic. It's always a worry leaving my cats 'home alone,' especially as one is very very nervous of humans. However, knowing that Sue (and occasionally Carole) will be looking after them means that I do not have to worry at all and that they are being well looked after and cuddled in my absence. It's so lovely to have the report when I get home too, especially seeing how my nervous Jackie has now started to trust Sue. It's a massive weight off my shoulders, and I cannot speak highly enough of the excellent service offered by Kitty Kare and would recommend them without hesitation. Thank you.

🐾Owner of Jackie and Bobs